Homepage banner

Terms & Conditions T's & C's

Definitions

You: You and / or your. Us / We: Stokes creations / Nicholas Stokes.

43 South Parade,
Ossett,
WF5 0EF

1. Agreements

1.1 By Signing the order form or asking us to proceed with the work detailed within it, a binding agreement will come into place, which cannot be canceled without consent from both you and us.

1.2 This agreement is governed by English Law and you and we agree that disputes can only be settled within English Courts.

1.3 This agreement constitutes the entire agreement between the parties with respect to all matters referred to herein and supersedes all earlier warranties, representation or statements made by the parties (whether oral or in writing).

2. Payment Terms & Agreements

2.1 You are agreeing to pay for your order in accordance with our simple payment terms. This requires the full 100% of the payment on delivery or completion of works and no later than 10 days after this point. We consider a project completed if we are waiting for content from you that is preventing completion of the project.

2.2 Where payment is not made , we will charge interest on outstanding balances at a rate of 3% per month unpaid. Where Online services have been provided (web sites e-mail templates, ect) as part of this or previous orders, all Online services will be suspended until payment is made in full.

2.3 We accept payments by the means of cash, cheque and bank transfer.

2.4 An additional charge will be applicable should you request changes to the design that are substantially different to your original requests after we have supplied the design proof.

3. Ownership

3.1 All goods provided or delivered as a result of this order will remain the property of Stokes creations until payment has been received and cleared in full.

4. Copyright

4.1 We retain the copyright to all designs we produce until payment is received in full, upon which we assign the copyright for the designs to you. Our company name will be on your website footer, this can be removed for a fee of £100.

4.2 We retain full copyright of the computer source files used to create your design, but will release these (to allow you to use alternative printers, sign writers, ect) on request, subject to an administrative release fee of £50.

4.3 For any images or content that you supply to us, you must have full permission of the copyright holder, and as such , you indemnify us against any future copyright claims.

5 Designs

5.1 We provide a straightforward, high quality design service. If you ask us to undertake any design work, we will undertake a comprehensive fact find from you and will produce one design or proof based on this fact find exercise. If you are not happy with this design, we will ask you to provide appropriate feedback indicating where errors have been made and will then provide a second design without further charge to you. We will use our best aim to ensure that you are happy with the designs we produce.

5.2 If additional designs are requested (following 5.1 above) additional charges may become applicable, which we will always negotiate and agree with you before these incurred.

6. Proofs

6.1 All proofs will be provided electronically - this allows rapid turnaround time. If you wish to receive printed proofs, each one will be charged for as an additional service. Please inform us if this is required.

6.2 No work will be printed or published until your confirmation and agreement to proof document is received.

7. Delivery

7.1 We will attempt to make delivery of printed materials during normal working hours. If we have made two attempts to deliver your goods and have still been unsuccessful we will inform you and then you can choose to collect your goods from us (without any charges) or to pay for another delivery attempt.

8. General

8.1 All prices are NOT subject to VAT at this current time unless otherwise stated.

8.2 Prices are subject to change without notification.

8.3 Time or price quotations are subject to change unless quoted in writing and then are subject to a maximum guarantee of 3 months from the written date.

9. Privacy

9.1 To contact Stokes Creations regarding privacy you can e-mail us at hello@stokescreations.com.

9.2 We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.